Best subs in Indy! Try the Italian it is fantastic! Nice people and the service was excellent. Right off the expressway. Easy on and off. Give this place a try you will not be disappointed.

I ordered the Wisconsin cheese steak sub....can't say there was anything special about it..... actually have had better at other sub shops....of course I will be back an try other sandwiches.....the service is fine an reasonable prices

Food was fresh and made on time for my lunch break. Environment seems very good, the place inside is clean. Very welcoming and service was awesome.

I ordered the Italian Special on multi-grain. It came with ham, bologna, salami, provolone, lettuce, onions, tomatoes, oregano and oil. It was $8.99 for a 7.5 inch. It was excellent. The bread was fresh and it was loaded with ingredients. My wife got the Hot Club for the same price. It was very good as well. They have Coke products, which we love! We got the fries with cheese and they were very good. We would recommend. All thus said, the customer service here was outstanding! Angel was our server and she went above and beyond. Four specific items support this comment: 1. She greeted us when arrived and thanked us when we left. 2. We ordered the food To Go but we sat at a table. She came over and asked if we wanted the food on a tray or in a bag. Very observant and considerate on her part. 3. I could not figure out how to order cheese on the fries in their mobile app. She initially did not know either. But while we were eating, Angel researched the issue and came back to our table a second time to show us what she found out... so we knew the next time. Very diligent of her! 4. We observed another customer with a To Go order. When the order was ready, Angel walked out from behind the counter and hand delivered the food to him. Others would have just called the customer's name and had the customer walk up. Very thoughtful of Angel! Angel told us she had only worked at Cousins a short time. But she was a seasoned pro. She was knowledgeable of the menu and made suggestions. We will definitely return to Cousins. And, no, we had never met (or knew of) Angel until we arrived for lunch! . Great customer service!

We tried the new Cousins sub shop on Michigan Road. The company is based out of Wisconsin and was family originated. Their slogan relates to having higher quality ingredients. This new location was tricky getting to as you have to pass by it and then maneuver potholes and approach from the rear. There are several stores that looked alike, so we had to drive back around front, dodging construction to find. They have a drive-they window for picking up orders or eat-in dining room. They also have a patio that will be nice during warmer weather. The dining room is new, clean and interesting. We were comfortable during our short stay. The clerks were really nice, helpful and anxious to serve us. Reginald (Reg) offered suggestions. Subs averaged around $8 and are pretty big. You order up at the counter then they bring the food to your table. I had the Tuna with lettuce and tomato, served cold. The roll is really good and fresh without being too much bread. I like that the sandwich was a little chewy. The tuna salad was ok, perhaps a little drier than I like. The lettuce and tomato were fresh and herb topping a nice touch. I'd order it again. My husband had the Philly (Reg's suggestion). He had the sandwich hot, so the cheese was nice and melted. The steak was really good and the fillings were generous. We also shared an order of fries. The fries are really good, thinner cut and crispy. Bronze came over and checked on us. The staff is eager to please. We felt welcome. We had 5 star service for a chain restaurant. They cater and the sub trays look perfect for a tailgate or work lunch. All in all, they excel on service and the sub rolls. The sandwiches were good with fresh ingredients.

If you order a Reuben without thousand island or rye bread is it still a Reuben? Probably not. So I ordered a Reuben at Cousin's brand new NW Indy location with a pretzel bun and swap of thousand island with deli mustard. I'm calling it "The Pastreli." Or "Reuben 2.0?" It's my new favorite sandwich. Generous pastrami and just enough deli mustard with neutralized sauerkraut for texture is a mess but it's great. I ordered their fries which are like a tastier, less-salty version of McDonald's shoestring fries. Another thing I love is their Gen 3 freestyle machine. This is a no-brainer for a beverage space that once provided 6 options can now give you dozens. Caffeine free Diet Coke please! I must say the corporate boardroom decor seems a little out of place when you walk in, but hey you do u. I'll be back soon and hope you're still serving pretzel buns!

I came to try out Cousins Subs since it came back to Indianapolis. Most people don't realize that Cousins Subs used to be here over 15 years ago, but it closed for some reason, but anywhere, welcome back! Might I say Cousins Subs is like the baby of Culver's and Subway. Milkshakes, cheese curds, they have pretzel bread to put your sub sandwiches on, and also the sandwiches can be cold cuts or heated. I went inside to order my food, but they also had a drive-thru option. Upon entering, I was greeted by staff, and a staff member was nice enough to make suggestions of what to eat on their menu. The lunch rush was just over, and I could tell from some of the tables still being dirty with leftover crumbs from previous patrons. I ordered the Sub in a Bowl, which is basically a salad. I got the Italian Special, which has cappacolla ham, coteghino bologna, Genoa salami, provolone cheese, lettuce, onions, tomatoes, salt, oregano & oil; but I asked for no onions. I also added cucumbers and black olives since I was getting a salad. All of these toppings were placed over a spring mix that I wasn't too much of a fan. I also got a side of fries that ended up being cold by the time I got my order. It took over 20 minutes to get a salad, and it was not busy at all, and it let me know that those fries had been sitting for a while. My salad was pretty good. I just did not like the spring mix. I would order it again, but just get lettuce. This is not Jimmy John's, so don't expect freakishly fast service. Hopefully, with time, the speed of food availability will improve. I'll give them another try, but next time, I'll try the curds and an actual sub.

Searching for new and hot I ran across Cousins Subs. I thought the menu was a step up from Subway and Jimmy John's with fries and cheese curds. Chips just don't cut it for a side. We ordered off the self-serve kiosk. Thought that would be easier to see sandwich ingredients and be able to delete things we didn't want like onion and tomato. I got the Pepperoni Melt with a side of cheese curds and a reg drink. The sub was decent size and had a good amount of meat. I did expect the sub to be hot or at least warm since it was a melt but it was cold. May have missed that button on the kiosk. Less bread than subway. Sub bun much like Jimmy John's. The cheese curds were the best part. I don't know if they are a proprietary product for the company or just basic frozen bagged product. Husband got the Steak Cheese Steak Sub. Again it was not hot or warm. I think it's an expectation that cheese steak is a hot sandwich. He got fries as a side. Much better than just chips but nothing special. The end of the meal he decided to get a chocolate shake and cookies. The shake was a hand blended shake not from a machine. It was really good. The cookies were good but again nothing special. Over all food was good not great. Especially not close to 40$ worth. They also ask for a tip on the kiosk. Just doing your job is not tip worthy. And I know they get paid well above servers wage. I wish places like this would stop with the tip line.

New business in Indy!! Tried Cousins Subs and loved it. Such great food and shakes! I got to sample the shakes and then ended up ordering a full chocolate one. They are all really good. I got the pepperoni melt with cheese curds and loved them both. The pepperoni melt hit the spot and the onions were so tasty. The cheese curds were some of the best I've ever had!! The people were SO kind and welcoming and you can tell they are all excited about the opening of Cousins in Indy!! They have a parking lot out front so super easy to get in and get out! They also have a drive thru!! Check them out and show your support.

Just visited Cousin Subs and I am so ready for them to be open. They are a great addition to the Indy food scene. Mainly because I've been looking for a place to get real Wisconsin cheese curds- and yes, they are more than worth indulging! Sandwiches were great and the shakes with the gelato, YUM. Overall excited to have Cousins in Indy that I can share a family meal with without any of the drama! LOL